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The Wild Carnivore

Ordering & Shipping FAQ's

How can I contact The Wild Carnivore?

Phone toll free 1-800-465-6384 between 8:00 am and 8:00 pm Mountain Time (10:00 am to 10:00 pm Eastern Time).
E-mail wildcarnivore@shaw.ca
Fax 1-403-279-3304

How do I place an order?

On-line payment can be made through our shopping cart software. Just click on the "Add to Cart" button to purchase. Our authorized online retailer CC NOW is based in Delaware, which means that U.S. customers are not required to pay sales tax on any U.S. orders, and Canadian customers do not pay the GST. You can use Visa, MasterCard, Discover, American Express or your PayPal account.

Integrated shopping cart software lets you purchase multiple items. After you've placed an item in your shopping cart, you are automatically returned to the preceding page. When you're finished shopping, the Checkout button will take you to the completion of your order.

Payment accepted in Canadian and other international funds. The conversion will show in the Shopping cart process so you know exactly what you'll be charged.

Security
Rest assured that shopping with The Wild Carnivore is safe! You can safely enter your credit card number via CCNow's secure server, which encrypts all submitted information. CCNow's secure server software (SSL) is the industry standard and the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

How do I know that you received my order?

An order confirmation notice is sent to your e-mail address as soon as the order is received.

Shipping Information

All orders are shipped the next business day via Canada Post, Air mail. For Canadian destinations, please allow 7 - 10 days. For US destinations, please allow 12 - 14 days. Overseas orders take approximately 20 - 25 days. You will be e-mailed when your order ships.

Shipping Rates

For orders to North American destinations, there is a flat rate of $8.55 per order.

For orders to International destinations there is a flat rate of $15.20 per order.

Customs, tariffs and duties

Our prices do not include any tax or tariff imposed by the government of the destination country. Please check with your local agencies to determine if there are any applicable tariffs.

Do we guarantee our products?

Completely! We're confident you'll love the quality of our products, and invite you to check them out.

Return Policy

If you order the wrong size, or your bank manager (or spouse) has seizures or something, feel free to return the items for a no questions asked refund. We'd appreciate it if you let us know why you're returning them though, so we can better serve our customers in future.

We want you to be happy with your purchase and shop with confidence at The Wild Carnivore. We'll accept all returns providing the product is in the original condition and can be resold.

Privacy Statement

We do not sell, rent, loan, give or pass on customer email addresses to anyone for any reason - no exceptions!

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect only the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

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